Contact Us



Examples of complaints which fall under our authority:
  1. Improper denial of a claim or an offer of an amount less than indicated by the policy.
  2. Delay in claim handling.
  3. Illegal cancellation or termination of an insurance policy.
  4. Misrepresentation of policy coverage; or misappropriation of premiums paid to an agent or broker.
Examples of complaints which do not fall under our authority:
  1. Refusal to insure (unless there is unfair discrimination).
  2. Rates (except in very limited circumstances).
  3. Deciding who is at fault for an accident (we can make sure the company conducts a reasonable investigation) or deciding how much your car is worth (we can make sure the insurance company bases the value on an appraisal). 
 
Contact the Wyoming Department of Insurance:
 

(The area code is 307)

Commissioner/Deputy Commissioner/ Staff Attorney 
 
  • Jeff Rude - Interim Insurance Commissioner - 777-7401
  • Becky McFarland - Staff Attorney - 777-7401
  • Denise Burke - Senior Policy and Planning Analyst - 777-2450
Administration
  • Cheryl Fiechtner - Business Office Coordinator I - 777-6887
  • Amy Weiss - Office Support Specialist I - 777-7402
  • Tammy Rathburn - Office Support Specialist I - 777-7401
  • Ann Bochmann - Legal Assistant - 777-6916
Company Certificate of Authority
  • Samantha Sullivant - Accountant  - 777-7318
Consumer Complaints
  • Todd Schildmeier - Staff Investigator - 777-7402
  • Ruth Case - Consumer Affairs Specialist - 777-7402
  • Kristi Alma José - Consumer Affairs Specialist - 777-7402
Financial Examiner
  • Linda Johnson - Chief Financial Examiner - 777-5619
  • Doug Melvin - Financial Examiner - 777-6897
  • Jeff Braunschweig - Financial Examiner - 777-6893
  • Tracy McEwen - Financial Examiner - 777-6895

Market Conduct
  • Bill Cole - Market Conduct Examiner - 777-6870

Premium Taxes, Funeral Home Trust Funds, Risk Retention, Risk Purchasing, Motor Clubs, Service Contract Providers
  • Tammy Higgins - Auditor - 777-6884

Producer Licensing
  • Tana Howard - Licensing Supervisor - 777-7319
  • Roxanne Johnson - Office Support Specialist II  - 777-7319
  • Joanne DeBella - Office Support Specialist II - 777-7319
Rate and Form Filings
  • Peter Greff - Section Manager - Life & Health, Property & Casualty - 777-2448
  • Mavis Earnshaw - Policy and Planning Analyst - Health - 777-6888
  • Amanda Tarr - Policy and Planning Analyst - Life & Annuities - 777-2447
  • D'Anna Feurt - Policy and Planning Analyst - Property & Casualty - 777-7336
  • Donna Stewart - Policy and Planning Analyst - Title, Medical Malpractice, Service Contracts - 777-7308
Surplus Lines
  • Donna Stewart - Policy and Planning Analyst - 777-7308

Address

Wyoming Insurance Department
106 E. 6th Avenue
Cheyenne, WY  82001
(307) 777-7401
(800) 438-5768

Hours of Operation:
Mon-Fri 8:00 a.m.- 5:00p.m.