CAREERS
LICENSING SPECIALIST
SALARY: $22.63 - $25.14 Hourly
JOB TYPE: Full Time
LOCATION: Cheyenne, WY - Hybrid
GENERAL DESCRIPTION:
To provide fair and consistent regulation of insurance producers, adjusters, and other licensees through proper licensing processes. It is essential to protect Wyoming residents by assuring that only qualified individuals are engaged in the business of insurance.
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.
Review and analyze insurance license applications for individuals and corporations through interpretation of insurance statutes, regulations, and Department guidelines to determine eligibility for licensure.
Process eligible applications and enter all necessary information into the Department database.
Compose and relay correspondence relating to licensing.
Process appointments, terminations, letters of clearance, and other miscellaneous licensing requests.
Review and process renewal applications and required attachments and disclosures for continued eligibility for licensing, rejecting those that do not meet the required standards.
Review continuing education provider and course applicants and renewals submitted for approval.
Assist licensees regarding continuing education compliance.
Extensive email, telephone, and in-person contact with applicants, licensees, insurance companies, state agencies, and other regulatory departments to provide information on licensing forms, procedures, testing, and education requirements pursuant to state laws and regulations.
Participate in licensing team meetings and projects.
Act as a resource to provide information or interpretation of specific rules/regulations to Department staff, members of the public, or other government entities.
Take responsibility for licensing program integrity and accuracy.
MINIMUM QUALIFICATIONS:
Education:
Associate's Degree (typically in Business)
Experience:
0-2 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I
OR
Education & Experience Substitution:
2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I
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HEALTH CONSUMER AFFAIRS SPECIALIST
SALARY: $24.78 - $27.53 Hourly
JOB TYPE: Full Time
LOCATION: Cheyenne, WY - Hybrid
GENERAL DESCRIPTION:
Acts primarily as a consumer advocate in resolving problems and consumer complaints with insurance companies doing business in Wyoming in the lines of health insurance, life insurance and annuities. Assists in regulation of insurance in protecting the Wyoming consumer from unfair trade practices and improper claim settlements.
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.
Provides technical advice and assistance to Wyoming consumers regarding state insurance statutes and regulations and acts as a liaison for complaints with federal agencies.
Represents agency in a fair and impartial manner in the advice to consumers, agents and insurance companies in the resolution of complaints involving disputes such as, billing discrepancies, nonrenewals, cancelations and claims settlements, etc.
Confers with clients, advises them regarding their complaints and facilitates the settlement of claims and insurance issues between the consumer, agents and insurance companies.
Receives and investigates complaints made by individuals to the agency.
Resolves consumer complaints through verbal and detailed written communications.
Makes recommendations, negotiates and attempts to resolve disputes before being referred to administrative hearing.
Interprets complex insurance contracts, stays current with insurance issues and case studies involving opinions with regard to health insurance, life insurance and annuities
Opens and maintains consumer complaint files.
Refers identified conduct of unfair and deceptive trade practices and claims settlement violations for administrative action.
Coordinates investigations due to allegations of fraud.
Acts as consultant with clients, interdepartmental units and outside sources.
Implements agency policies and procedures for coordinating referrals and conducting investigations.
Completes report requirements on cases or individuals; may provide continuing education classes to individuals.
Responsible for the initiation, investigation and closure on inquiry and complaint files from insurance consumers regarding producers, brokers and third party administrators.
Assists with market conduct examination of insurance companies and coordinates with other state regulatory agencies.
MINIMUM QUALIFICATIONS:
Education:
Bacholor's Degree (typically in Business)
Experience:
0-1 year of progressive work experience (typically in Business)
OR
Education & Experience Substitution:
3-4 years of progressive work experience (typically in Business)
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CHIEF FINANCIAL EXAMINER
SALARY: $7,399.06 - $8,221.18 Monthly
JOB TYPE: Full Time
LOCATION: Cheyenne, WY - In Office
GENERAL DESCRIPTION:
The Department of Insurance is seeking a Chief Financial Examiner located in Cheyenne, Wyoming. This position is responsible for the management of the examination section of the Insurance Department and ensures the fair and consistent financial regulation of insurance entities operating in the state of Wyoming.
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.
Participates in strategic planning and achievement of goals.
Plans, directs, monitors, and coordinates work activities in areas of financial examination, financial analysis, insurance company licensing, and corporate transactions.
Ensures compliance with Wyoming insurance laws and regulations.
Assists in monitoring the department's budget and projects revenue estimates.
Develops policies and procedures for the financial examination and analysis of insurance companies.
Supervises, trains, and evaluates examination and financial services personnel in order to meet department goals and objectives.
Supervises and reviews the financial analysis and examinations of domestic insurance companies, and the exams of pre-need funeral trusts.
Reviews and approves insurance company, risk retention group, accredited reinsurer, and service contract provider applications to do business in Wyoming.
Oversees the revenue collection and accounting/bookkeeping function of the Department.
Maintains the Department's compliance with the National Association of Insurance Commissioners (NAIC) Accreditation Standards.
Responsible for written and verbal communication with insurance companies, consumers, legislators, insurance regulators, state agencies, and banks regarding statutory, accounting, licensing, and trust deposit requirements.
Responsible for maintaining the Certified Financial Examiner (CFE) designation and/or Certified Public Accountant (CPA) license by attending the appropriate amount of continuing education required.
MINIMUM QUALIFICATIONS:
Education:
Bachelor's Degree (typically in Accounting or Finance)
Experience:
2-4 years of progressive work experience (typically in Accounting or Finance) with acquired knowledge at the level of a Financial Examiner
Certificates, Licenses, Registrations:
Certification as a Certified Financial Examiner (CFE) or Certified Public Accountant (CPA)
OR
Education & Experience Substitution:
5-7 years of progressive work experience (typically in Accounting or Finance) with acquired knowledge at the level of a Financial Examiner
Certificates, Licenses, Registrations:
Certification as a Certified Financial Examiner (CFE) or Certified Public Accountant (CPA)